Refund policy

Due to the custom nature of our products, all sales are final.

We do not offer refunds, cancellations, or exchanges once an order is placed. Please double-check your spelling and personalization details before submitting your order.

If you receive a defective or incorrect item, please contact us at Emiliasfairyland@gmail.com within 3 days of receiving your order. Include your order number and a photo of the issue, and we’ll make it right.